It was going ok for a few weeks then the last week its just turned to CRAP!  Speeds are almost as slow as dial up and the cabinet isn't even 300m away!!  Used to get 20mbps and now get maybe 300kbps.  Downloads start and go at normal speeds for like 10s then slow right down as slingshot shape the bejesus out of them.  What the hell is wrong with them?  The bandwidth is there or it was a week ago so let the damn users have some of it!!!

Don't even tell me to call the helpdesk cause all they say is restart your modem and then they test the line speed and tell you the line speed is fine.  I don't CARE about the line speed I care about actually using the damn thing for downloads and stuff.  May as well get rid of ADSL2 and FS-FS and put us all back on 256/128 cause thats all were getting. How can such a good ISP turn into such CRAP so fast???

I hear ya. 

I really want to like Slingshot, being NZ owned and offering pretty good value for money. Their performance used to be one of the best but lately it's just turned pear shaped.  It's almost like they're purposely trying to sabotage their own company.  Everyone was going on about how great the speeds were until a few months ago and since then I've only heard people say bad stuff about it.  A shame really them being the largest NZ owned telco

It is hard to work out why they're purposely shooting themselves in the foot.

 

Fred, I feel your pain.

It took almost 20min to download a 14MB file and an hour and a half to download OpenOffice (160MB @ 30KB/s) this morning.  iTunes Store downloads are not going any faster, whereas a week ago they were coming down at ~10Mb/s and more.  We're also seeing shaping in effect, with downloads coming down at normal at the start, then being locked down as packets are dropped to slow the speeds. 

In the last week or so our internet connection has reverted to the state it was in during the darkest days a couple of months back.  We've only used a few GB of data this month, and have  over 40GB left, so it's not due to hitting our data cap so it is frustrating to say the least.  Slingshot keep reiterating they don't shape traffic in any way - however this is not true, and anyone who has working networking knowledge can see the very obvious indicators 

Whilst there has been plenty said about this in Slingshot's own forums, amongst others, there has been no response, official or otherwise, as of yet. 

Since the Networks team at Slingshot have dragged performance back up before, I'd like to see them do the same again; hopefully in a much shorter timeframe this time around.  We're willing to adopt a wait-and-see approach for a short period, to see if/how this is resolved before we look at alternatives. 

That's similar to the speeds I'm getting here too.  Was out last night and didn't have a chance to take it for a squirt but will look again tonight and tomorrow morning and see what they go like.  I really hope it's better.

How did it go, bob?  I was about to change, but have been told to hold off for now until they fix their issues.  Still on Xtra here